Privacy Policy

1. Introduction

This Privacy Policy describes how Sluzarinchrexxon ("we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website (sluzarinchrexxon.world) or interact with our services. We are committed to protecting your privacy and handling your personal data transparently and lawfully.

This Policy applies to all personal data collected via our website and order forms. We comply with the New Zealand Privacy Act 2020, the EU General Data Protection Regulation (GDPR) where applicable, and relevant consumer protection legislation.

2. Data We Collect

We collect the following categories of personal data:

• Contact and order information: Name, email address, telephone number, postal address, and any message you provide when submitting an order or enquiry.
• Technical data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages — collected automatically via server logs and analytics tools.
• Cookie data: Preferences and behavioural data collected via cookies and similar technologies as described in our Cookie Policy.
• Communication records: Records of correspondence when you contact us by email or phone.

3. Purposes and Legal Bases for Processing

We process personal data for the following purposes:

• Order fulfilment (Contractual necessity): To process your order, arrange delivery, issue invoices, and communicate about your purchase.
• Customer support (Contractual necessity / Legitimate interest): To respond to queries and resolve issues.
• Website analytics (Legitimate interest): To understand how our website is used and to improve user experience. You may opt out via cookie settings.
• Legal compliance (Legal obligation): To meet our obligations under applicable New Zealand and international law, including tax and consumer protection requirements.
• Marketing communications (Consent): Only where you have explicitly opted in to receive marketing. You may withdraw consent at any time.

4. Data Retention

We retain personal data only for as long as necessary for the purposes described above:

• Order and transaction data: 7 years, as required by New Zealand tax law.
• Customer support records: 3 years from the date of last contact.
• Marketing consent records: Until consent is withdrawn, plus 1 year thereafter.
• Website analytics data: Up to 26 months in aggregated or anonymised form.

5. Data Sharing

We do not sell your personal data. We may share data with the following categories of recipients:

• Delivery and logistics partners: For the purpose of fulfilling your order.
• Payment processors: For secure transaction processing.
• IT and hosting providers: Who process data on our behalf under appropriate data processing agreements.
• Regulatory authorities: Where required by applicable law or court order.

Any third-party processor is required to handle your data securely and in accordance with applicable law.

6. International Transfers

If we transfer personal data outside New Zealand or the European Economic Area, we ensure adequate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms recognised under applicable data protection law.

7. Your Rights

Under the New Zealand Privacy Act 2020 and where applicable the GDPR, you have the following rights:

• Right of access — to obtain a copy of your personal data.
• Right to correction — to request correction of inaccurate data.
• Right to erasure — to request deletion of data where there is no legitimate reason for us to continue processing it.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, commonly used format.
• Right to object — to processing based on our legitimate interests.
• Right to withdraw consent — at any time, where processing is based on consent.

To exercise any of these rights, please contact us at askinf-team@sluzarinchrexxon.world. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the New Zealand Privacy Commissioner (www.privacy.org.nz).

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and secure server environments. Despite these measures, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies and similar technologies. For full details, please refer to our Cookie Policy.

10. Children's Privacy

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at this address. Material changes will be communicated via a prominent notice on our website or by email where required.

12. Contact Us

For any questions or requests relating to this Privacy Policy or your personal data, please contact: